Sunday, April 26, 2020

Important message from Boston Pizza Chairman Jim Treliving

To all our Guests,

To say the last few weeks have been unusually trying and unsettling for everyone is an understatement. However, to watch how Canadians have risen to the challenge makes me deeply proud. Whether it’s families staying safely at home, or our brave front line healthcare workers putting their own safety on the line to aid those most directly impacted by this horrid virus, or the service workers continuing to ensure mail is delivered, grocery store shelves are stocked and pharmacies remain open – it’s all truly impressive.

As far as Boston Pizza is concerned, when our first location opened in Edmonton 56 years ago, it was to serve food that would bring people together. And although this isn’t possible in the way we’re used to right now, we owe it to our communities to do everything we can to keep spirits up and our Boston Pizza values alive. I want to give you, our loyal guests, an update on how we’re managing and working to help families ‘Gather Round’ at home during this unforeseen time. 

I’d like to personally thank our incredible employees that are going above and beyond, working tirelessly in our kitchens, delivering food to Canadians at home and on the frontlines. I’m beyond grateful.  And I’m proud to share how our Franchisees are supporting and caring for the local communities they call home. Like our friends in Orangeville who donated dinner to the Orangeville hospital frontline workers. Or our friends out West who helped feed the Vancouver Police Department out in the field. And a group of Boston Pizza’s in Edmonton that organized food deliveries to those in need in shelters across the city. And our Boston Pizza Foundation also helps fund the much needed work of our National Charity partners right now – Kids Help Phone, Big Brothers Big Sisters, Live Different, and The Rick Hansen Foundation.  Amazingly, these are just a few examples in a long list of community support and kindness efforts coming from Boston Pizza right now. It reminds me why we strive every day as a proudly Canadian company to be an integral part of local communities all across the country.

To our suppliers – we couldn’t operate without the help of our partners that keep our restaurants stocked and in business, currently under very challenging conditions.  Their names don’t appear on our restaurants or in our advertising, but we’re so thankful for them nonetheless.

Finally, I miss the entire Boston Pizza family. Dearly. And of course you - our guests. You’re all a part of the family. For now, my wife Sandi and I are focusing our time with the Trelivings at home, and encourage everyone to do the same with their loved ones. Reach out and stay in touch with each other. And I look forward to the day when we’re brought together by food, once again.

Thanks, and stay safe,


Jim Treliving
Boston Pizza International