Sunday, March 29, 2020

CEO of Dominio Pizza has an annoucement due to COVID 19

CEO of Domino’s Pizza of Canada Ltd.

At Domino’s, the safety of our team members and our valued customers will always be our priority. As we all navigate through the days ahead, it’s important we continue to work together to end this global pandemic as swiftly as possible. As your food delivery experts, we are dedicated to providing you with a hot and delicious meal every time. Whether you choose to have it delivered by one of our team members or come pick it up at one of our stores, we pledge our commitment to provide you a safe and enjoyable experience.
Last week we introduced Contactless Delivery. This delivery service provides all the convenience you expect from us, while protecting you and our team members. When placing an order online, simply mention in the Delivery Instruction for Driver box where you would like your order placed. Prepayment and pre-tipping are options that can make your delivery more efficient. Please visit for more details.
If you prefer to pick up your order, we will now be using Contactless Carryout service. As of today, all our lobbies will be closed. When placing a carryout order over the phone or online, you will be connected with a team member, who will explain the procedures in preparation of your arrival at the store.
We are closely monitoring recommendations from Health Canada and the World Health Organization and complying with their guidance. We have increased our protocols in cleaning and sanitizing all food contact surfaces, our delivery bags, and other surfaces that are touched by team members. While regular hand washing for all team members has always been a standard procedure, in response to COVID-19 we have increased frequency as recommended.
Thank you for your patience and understanding as we continue to incorporate changes to standard operating procedures in our commitment to protect our team members and all of you.
We appreciate your continued loyalty and we look forward to serving you soon. We’re here for you and we will get through this together.
Yours truly,
Michael Curran
Domino’s Pizza of Canada Ltd.